Extended Stay America Suites - Los Angeles - Long Beach Airport
客人怎么说
this staff was phenomenal of the location. However the guest relations department of extended stay in general which is not related at all to the location is absolutely horrendous and they will give you the runaround they will promise you things on the phone and then not oblige to them when they're supposed to come through on their end of the bargain. I will highly recommend this facility for the staff because they go above and beyond for you however the corporate side of the establishment and their guest relations department have a lot to learn from the employees at this location because the employees of Huntington Beach extended stay actually know what customer service is. I wish I could open my own franchise and I would hire them and then charge extended stay corporate and guest relations to take classes from them on how to take care of customers and actually care.
Tha
2024年2月
This is not a luxury hotel, and travelers expecting a luxury hotel at these prices will be unreasonably disappointed. What do you get for the bargain prices this location offers? A secure room with a working electrical stove, a decent microwave, a roomy refrigerator, a clean bathroom, a comfortable bed, and a nice selection of cable channels on a medium-sized tv. The location is close to the Long Beach Airport and centrally located for Orange County, Los Angeles, and Long Beach tourist attractions and business meetings. The management and staff are professional and run a tight ship, and yet are genuinely committed to making your stay as pleasant as possible.
Michael
2024年1月
My room was very comfortable, staff was very professional and personable. They really go out of their way to make their guests feel welcomed. Having a laundry room was a plus. I hope corporate is reading this (also) as the staff representing your hotel deserves recognition for their work ethic
Suzanne
2024年1月
Very professional and personable staff. They all went out of their way to make my stay a pleasant and comfortable experience. Shout out to Purple- you made me feel like a welcomed guest. Thank you
Suzanne
2024年1月
I liked that the property looked just like the picture. I picked this location because the room had a kitchenette in it.
Cheron
2023年12月
Ability to cook
Regina
2023年7月
The staff was polite. The location was good.
John
2024年1月
The rooms had a full kitchen which was nice. It was clean and bed comfortable
Christine
2023年4月
they except dogs, they have little kitchens, friendly staff but needs more cleaning. and get rid of the carpet. otherwise, it was okay
Tanesha
2022年9月
Keisha makes really good coffee. The bed was comfortable.
Dziergo
2023年8月
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